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At IndianOil, corporate social responsibility (CSR) has been the cornerstone of success right from inception in the year 1964. The Corporation’s objectives in this key performance area are enshrined in its Mission statement: "…to help enrich the quality of life of the community and preserve ecological balance and heritage through a strong environment conscience." which succinctly portrays the commitment of the Corporation towards CSR.

IndianOil’s Sustainability & CSR (S&CSR) vision is to operate its activities in providing energy solutions to its customers in a manner that is efficient, safe and ethical, which minimises negative impact on environment and enhances quality of life of the community, towards sustaining a holistic business.

In line with the above vision, IndianOil’s S&CSR mission is to:
    • Meet stakeholders’ aspirations for value creation and grow along with the society.
    • Ensure a safe & healthy working environment.
    • Incorporate environmental and social considerations in business decisions.
    • Earn stakeholders’ goodwill and build a reputation as a responsible corporate citizen.
    • Conduct business with ethics and transparency & follow responsible business practices.

Brief details of IndianOil’s key CSR projects are given below:

IndianOil’s CSR is focused towards budget high priority areas like safe drinking water, healthcare and sanitation, empowering women and socially & economically backward groups, education and employment-enhancing vocational skills, environment sustainability, protection of national heritage and promotion of art & culture, rural development, etc., CSR activities are carried out preferably in the vicinity of its major installations or establishments for improving quality of life of the community, which includes marginalised groups viz. SCs, STs, etc.

Scholarship holders with Mr. Dharmendra Pradhan, Hon’ble MoS, P&NG & Mr. B. Ashok, Chairman, IndianOil on IndianOil’s Day on Sep 1, 2014 at New Delhi
IndianOil Education Scholarship Scheme :
IndianOil Education Scholarships are awarded to 2600 poor and deserving students on merit-cum-means basis, who are pursuing full-time courses in 10+/ITI, Engineering, Medical and MBA. 49.5% scholarships are reserved for SC/ST/OBC students. In each category/ sub-category, 25% scholarships are reserved for girl students and 10% for Persons with Disabilities (PWD). In the year 2014-15, about 53,000 applications were received for 2600 scholarships.

Industrial Training Centre, Digboi, Assam :
Industrial Training Centre (ITC) at Digboi under the aegis of National Council for Vocational Training (NCVT) conducts industrial trade courses in various technical disciplines. ITC offers 68 seats across 8 disciplines and offers a three year fresher trade course and specialisation in jobs viz. Fitter, Electrician, Turner, Mechanic, etc. So far, about 1200 students have benefitted from this scheme.

Students undergoing skill training at Industrial Training Centre, Digboi, Assam

Mobile Medical Unit Stationed near a Kisan Seva Kendra in Uttar Pradesh
IndianOil Sachal Swasthya Seva in Andhra Pradesh, Telengana and Uttar Pradesh :
In January 2012, IndianOil launched a primary mobile healthcare scheme titled “IndianOil Sachal Swasthya Seva” for running 52 Mobile Medical Units (MMU) in Andhra Pradesh, Telengana and Uttar Pradesh. MMUs are linked to small format rural retail outlets called ‘Kisan Seva Kendras’ (KSK). MMUs travel to the villages in the vicinity of KSKs with a four member team headed by a Doctor (MBBS) to provide free primary healthcare and free medicines. During 2014-15, 14.44 lakh patients were treated by 52 MMUs and during the last three years, more than 40 lakh patients have been treated. This project has completed its tenure and MMUs will be handed over to the respective state Government for operation.

IndianOil’s Assam Oil Division Hospital, Digboi, Assam (established: 1906) :
This 200-bed hospital with modern facilities caters to about 2 lakh populations with catchment area extending to neighboring Arunachal Pradesh and other areas of the North East. It provides medical facilities to the community at large, besides employees and dependents of IndianOil and Oil India Ltd. The hospital is recognized by the Medical Council of India for compulsory rotating internship and resident houseman-ship, by National Board of Examinations for Diplomate of National Board in Medicine and by Govt. of Assam for Radiographer and Laboratory Technician training. Besides, the hospital is also certified as ‘Baby Friendly Hospital’ by the Govt. of India. This hospital runs a dispensary at IndianOil’s Tinsukia Terminal Depot and also organizes free health camps of general and specialized nature as a part of community outreach services. About 20,000 non-employee patients are treated in this hospital every year.

IndianOil- AOD Hospital, Digboi, Assam

Swarna Jayanti Samudaik Hospital, Mathura, Uttar Pradesh
Swarna Jayanti Samudaik Hospital, Mathura, Uttar Pradesh (established: 1999) :
This 50-bed hospital provides medical assistance to the residents near IndianOil’s Mathura Refinery area. Two mobile dispensaries have also been put into service to provide medical care to nearby villagers. The hospital provides free treatment to the destitute and offers subsidised treatment to others. About 50,000 non-employee patients are treated in this hospital every year.

Assam Oil School of Nursing & Assam Oil College of Nursing, Digboi, Assam (established: 1986) :
Assam Oil School of Nursing (AOSN) provides professional training and diploma courses in the field of nursing and midwifery to young girls and all costs are borne by IndianOil. AOSN is recognized by the Indian Nursing Council (INC), a statutory body under Government of India, Ministry of Health and family Welfare. Since inception, 354 students have successfully completed the course with 100% placement record. For this project, IndianOil won the 2nd prize under the category PRSI National Award (CSR) instituted by Public Relations Society of India (PRSI) (Sep-2012). This project also got the top award under 'Women’s’ Empowerment' category at Odisha CSR Conclave held at Bhubaneswar (Jan-2014) and at World CSR Congress, Mumbai (Feb-2014).

Assam Oil College of Nursing started functioning in November. 2014 with a batch of 30 students in B.Sc. (Nursing) course.

B. Sc. (Nursing) students at Assam Oil College of Nursing, Digboi, Assam

Toilet constructed by IndianOil at Government Primary School, Vasodara, Ahmedabad, Gujarat
Swachh Vidyalaya Abhiyan (SVA) :
IndianOil is constructing/repairing about 2600 toilets in Government Schools across 16 States in India under ‘Swachh Bharat - Swachh Vidyalaya Abhiyaan’ (SVA).

IndianOil Multi-Skill Development Institute, Digboi, Assam :
IndianOil Multi-Skill Development Institute (iMSDI), Digboi provides vocational training on skills and competencies linked to industries. The project aims to provide vocational training to 400 beneficiaries per year and offers short duration courses which have been identified based on job requirement with members of industries of Confederation of Indian Industries (CII). First batch of 82 students was enrolled during August 2014 and classes commenced from September 1, 2014.

1st batch of Students at IndianOil Multi-Skill Development Institute, Digboi, Assam

Rural Distributor at Jhirwa, Gopalganj, Bihar under Rajiv Gandhi Gramin LPG Vitaran Yojana
Rajiv Gandhi Grameen LPG Vitaran Yojana :
As per directives of Government of India, IndianOil contributes 20% of 2% previous year’s Net Profit towards release of one-time grant to Below Poverty Line (BPL) families in the rural areas for release of new LPG connection under Rajiv Gandhi Grameen LPG Vitaran Yojana (RGGLVY). During 2014-15, Rs.28.08 crore was allocated for this project.

Shikshak Dakshyata Vikas Abhiyan, Digboi, Assam :
In order to improve soft skills of Government school teachers, IndianOil launched a unique initiative along with District education department, Digboi. 248 teachers have been trained under this project so far.

Teachers undergoing training under Shikshak Dakshyata Vikas Abhiyan, Digboi

IndianOil Foundation :
IndianOil Foundation (IOF), a non-profit trust, in collaboration with Archeological Survey of India (ASI) and National Culture Fund (NCF), Government of India, have undertaken works to develop tourist friendly facilities at various monuments of archaeological & historical importance viz. Sun temple-Konark (Odisha), Khajuraho (Madhya Pradesh), Vaishali (Kolhua) (Bihar), Kanheri Caves (Maharashtra) and Bhoga-Nandeeshwara temple (Karnataka). Construction works at Sun Temple, Konark gained momentum during the year 2014-15 and superstructure works are in progress. New Projects at world heritage sites, identified during 2014-15 are, as under:

    • Hampi, Karnataka
    • Golconda Fort, Telangana
    • Rani Ki Vav, Gujarat
    • Chittorgarh Fort, Rajasthan
    • Brihadeeswara Temple, Tamilnadu

In line with its objectives, IOF started a programme called ‘Cultivating Awareness towards Conservation of Heritage’ (CATCH) to create interest about our national heritage among students. During 2014-15, about 150 students were exposed to issues concerning conservation of heritage and culture.

Sarve Santu Niramaya, Digboi, Assam
Sarve Santu Niramaya, Digboi, Assam :
Under this unique project, free health consultation and medicines are provided to both human beings and livestock population. During 2014-15, eight camps were organised, where 1577 poor patients and 16,728 cattle and poultry were treated. So far, 3,931 poor patients and 44,914 cattle/poultry have been treated (1036 Vaccinations).

Awards and Accolades :
IndianOil was conferred the Standing Conference of Public Enterprises (SCOPE) Meritorious Award in 2014 for Corporate Social Responsibility and Responsiveness by the Hon'ble President of India, Mr. Pranab Mukherjee.

Shri B. Ashok, Chairman, IOC receiving SCOPE Meritorious Award for CSR and Responsiveness from Shri Pranab Mukherjee, Hon'ble President of India on 5th November 2014 at Vigyan Bhavan, New Delhi

Additionally, during 2014-15, IndianOil received the following 3 awards.

Name of award


Awarding authority

CSR Activity awarded

'Navshakthi Sanman Sandhya' CSR Award


Free Press Journal, Mumbai

IndianOil CSR

PSE Excellence Awards in CSR (Amongst Maharatnas & Navratnas)


Indian Chambers of Commerce, Kolkata

IndianOil’s 3 CSR projects:

IndianOil Sachal Swasthya Seva; Assam Oil School of Nursing; Digboi, and IndianOil Education Scholarships

Public Relations Society of India (PRSI) National Awards


36th All India Public Relations Conference, PRSI, Jaipur

Third Prize for Best PSU-Implementing CSR.

Sustainability & CSR Policy

Sustainability Report 2013-14

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