All operating locations of IndianOil - bulk storage points, LPG distributorships and fuel stations - are functioning normally under the advisory of their respective State Governments/local administrations for maintaining essential services of petroleum products to the public.
The Corporation's terminals & depots, LPG distributorships and fuel stations are well-stocked with petrol, diesel and LPG, and there is no shortage of essential products. Customers are advised not to panic, or resort to hoarding and panic-buying.
As compared to that of auto-fuels and ATF, the demand for LPG has seen a marginal increase in March 2020 (as on date) vis-a-vis LPG demand in the month of February 2020. For the past 10 days, IndianOil has been delivering on an average 25 lakh cylinders every day to the doorsteps of its customers. Despite crude cuts, IndianOil refineries are maintaining LPG production close to normal levels by optimising LPG yields with higher severity operation of their main LPG producing units, that is, FCCU and Indmax.
LPG customers are, therefore, advised not to resort to panic-booking or visit the showrooms and godowns of their LPG distributorships for obtaining refills. They can book for LPG refills from their own homes through SMS/IVRS, WhatsApp(75888-88824) or online (IndianOilOne mobile app or https://cx.indianoil.in ) or @Paytm for delivery of LPG refill cylinders at their doorsteps. Customers are requested to make digital payments wherever possible to avoid unnecessary handling of currency notes in view of Covid-19. The LPG emergency helpline number 1906 is also fully operational.
All 119 Aviation Fuel Stations of IndianOil across the country are operating with optimum strength and full safety precautions to meet the aviation fuel (ATF) needs of Defence aircraft, cargo flights and medical ambulances.
Despite the challenges posed by Covid-19 lockdown, IndianOil is fully geared to maintain smooth supply of petroleum products to its customers. The Corporation has put in place robust plans for POL movement and stock-ups at upcountry locations. Even in the face of restricted movement of people and vehicles, IndianOil is ensuring loading of petrol, diesel and LPG at its bulk storage/distribution points with optimised manpower.
IndianOil is committed to the safety and health of its customers and is taking all due precautions. The Corporation's depots, terminals, LPG distributorships and fuel stations have put in place physical markings to minimise human contact and facilitate social distancing as per the prescribed norms.
The dedicated team of IndianOil's employees, dealer & distributors, transporters, LPG delivery staff and pump attendants stand by its customers in these trying times. Critical locations of the Corporation are working tirelessly with all necessary health, hygiene and social distancing norms in place to take care of customer demand and that of essential services.
Kalikrishna M
Executive Director
(Corporate Communications)
Indian Oil Corporation Limited