We understand that effective and continuous communication with our stakeholders is vital for building trust and achieving positive outcomes. By empowering our employees, engaging with our customers, suppliers and investors, we are committed to creating a lasting legacy and a brighter future for the long-term. Through regular discussions on topics relevant to our operations and our impact on society, we actively involve our stakeholders in shaping and executing our strategy.
Our success is greatly influenced by the invaluable support and involvement of our investors and shareholders. They actively endorse and support our long-term strategy, centred on consistent value creation. We deeply appreciate and acknowledge their contribution to achieve our goals and objectives.
Growth and expansion strategy
Strong balance sheet
Ethical business conduct
Transparent disclosures
Need based
Website
Annual meeting
Social media
Media articles, Interviews
Our customers are key stakeholders in our business. They inspire us to innovate and deliver solutions that address some of the most significant challenges faced by the world. Resting on synergistic effort, we strive to develop and deliver solutions that create a meaningful and sustainable impact.
Cost-effectiveness
Quality of product
Prompt resolution of enquiries and grievances.
Continuous
Website
Customer satisfaction survey
Social media
Mobile application
Personalised SMS
Media articles, Interviews
Our workforce is the cornerstone of our organisation and we deeply value the contributions and well-being of our people. Ensuring their safety, health, and overall well-being is our utmost priority as we strive to create a work environment that is free from incidents and injuries. This commitment extends to our contractual workers as well and we strive to create a conducive working environment.
Inclusive, transparent, equitable, and secure working environment.
Employment stability and a harmonious work-life equilibrium.
Prospects for professional advancement
Continuous
Regular team meetings
Training and development
Cultural events, workshops and seminars
Complaint resolution platform / Employee support portal.
Daily newsletter
Monthly in-house journal
Government and regulatory bodies play a crucial role in ensuring the proper functioning of our business. Comprehending and adhering to compliance standards is of utmost importance to maintain our reputation and meet the expectations of our stakeholders. These regulations are integrated into our business practices and processes, forming an integral part of our day-to-day operations.
Ethical and transparent business conduct
Adherence to regulations
Providing high-quality and cost effective products and services.
Prompt and transparent disclosure
Need based
Website
Workshops and conferences
Social media
Newspaper articles
Our business partners are vital to the success of our business. We are committed to establishing robust engagement with our key service providers, vendors, dealers and channel partners to foster a shared understanding of our respective approaches and goals. Through this collaborative approach, we promote effective communication and alignment, enabling our partners to fulfil specific requirements while providing us with valuable business insight. Moreover, this approach allows us to maintain appropriate oversight to ensure productivity and mutually beneficial relations.
Ethical procurement practices
Timely delivery and payments
Long-term contracts
Need based
Dealers and distributors’ annual meet
Seminars and workshops
Transporters’ meet
Social media
Vendor meet
Our engagement with society spans across various levels, reflecting our commitment to making a positive impact beyond our organisational boundaries. We actively participate in local community initiatives, forging strong collaborations with universities and research institutes to drive innovation and knowledge-sharing. By working hand-in-hand with various implementing agencies and civil society, we strive to contribute to the development of effective solutions for societal challenges.
Creating livelihood
Education, healthcare and hygiene
Skill development
Need based
CSR initiatives
Assessment surveys