Hissar declared 100% automated city
New Delhi   03-Mar-2015

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Mr. S. S. Mishra, ED, DSO inaugurating the event

Mr. S. S. Mishra, ED, DSO inaugurated M/s Ganpati Petro, Hissar in presence of Mr. C. M. Kachroo, GM (RS), DSO, Mr. O. P. Jain, DGM (F), DSO, Mr. Ajay Garg, CDRSM, HDO and other senior officials and dealers.

As a part of the Retail Outlet Automation initiative of IndianOil, Mr. Mishra declared all retail outlets of Hissar City fully automated.

In his inaugural address, Mr. Mishra stressed upon the need for customer satisfaction and availability of tools with dealers for better management of Retail Outlet operations. He also emphasised on leveraging this initiative for sales consolidation from Retail Outlets.

He further added that apart from enhancing customer satisfaction it ensures also effective redressal of customers' grievances due to recording of each transaction which helps in maintaining customer loyalty. Gifts were also distributed to customer attendants in appreciation and recognition of good customer service being extended by them.