Information Manual

(Pursuant To Section 4 (1) (B) of the Right to Information Act, 2005)

IndianOil Bhavan
G-9, Ali Yavar Jung Marg
Bandra(E), Mumbai-400 051

Chapter Particulars
Chapter-I Particulars of Organisation, Its Functions and Duties
Chapter-II Powers and Duties of Officers & Workmen
Chapter-III Procedures followed in the Decision-Making Process, Including Channels of Supervision and Accountability
Chapter-IV The Norms set for Discharge of Functions
Chapter-V The Rules, Regulations, Instructions, Manuals and Records held by the company or under its control or used by its employess for Discharge of Functions
Chapter-VI Statement of categories of Documents that are held by the company or under its control
Chapter-VII Particulars of Arrangement for consultation with the members of the public in relation to the formulation of policy or Implementation Thereof
Chapter-VIII Statement on the board & Sub Committees of the board and other committees
Chapter-IX Directory of Officers and Workmen
Chapter-X Statement of Monthly Remuneration of Officers and Workmen including the System of Compensation
Chapter-XI Budget Allocation and Expenditure
Chapter-XII Manner of Execution of Subsidy Programmes, including the Amounts Allocated and the Details of Beneficiaries of Such Programmes
Chapter-XIII Particulars of Recipients of Concessions, Permits or Authorisat- Ions granted by it
Chapter-XIV Details of Information available or held in Electronic Form
Chapter-XV Procedure For Seeking Information From Indianoil
Chapter-XVI Names, Designation and other particulars of Central Public Information Offficers
Chapter-XVII Training given to APIOs/CPIOs in 2023-2024


Particulars of Organisation, Its Functions and Duties

Particulars of organisation

Date of incorporation: 30th June, 1959 as Indian Oil Company Ltd. Upon merger with Indian Refineries Ltd. on 01.09.1964, name of the company was changed to Indian Oil Corporation Ltd.
Type of Company Government Company as defined under Section 2(45) of the Companies Act, 2013.
Administrative Ministry Ministry of Petroleum & Natural Gas, Government of India.
Details of Disinvestments The Govt. of India was holding the entire Paid- up Share Capital of the Company till 1994-95. Subsequently the Govt. of India disinvested its shareholding in IndianOil at various point in time.
Shareholding Pattern To view the latest shareholding pattern of the company. please click on the link
Listing with Stock Exchanges The equity shares of the company are listed on BSE Ltd. (Script code: 530965) & National Stock Exchange of India Limited (Script code: IOC). The share price details can be accessed on the following link of the Stock Exchanges
Share Capital The shares are compulsorily traded in the dematerialized form. The company has an agreement with NSDL and CDSL to enable the shareholders to deal in the shares of the company in dematerialized form. The ISIN No. for the purpose of dematerialisation is INE 242A01010.
The details of equity share capital as on 31.03.2021 is given below:
i) ) Authorised Share Capital : Rs.15000.00 crores
ii) Issued, Subscribed & Paid-up : Rs. 9414.16 crores

(A) Corporate Mission:

IndianOil nurtures the core values of Care, Innovation, Passion & Trust across the organization in order the deliver value to its stakeholders. Company setting high standards for ethics and value, people leading with passion to excel, Pioneering the Sprit of creativity and research, caring for the environment and community, harnessing frontier technology and Fostering relationships for life time.

(B) Business Operations :


The group refining capacity is 80.75 million metric tonnes per annum (MMTPA, .i.e. 1.62 million barrels per day approx.). IndianOil is operating the oldest refinery of Asia in Digboi and the youngest & one of the most modern refineries of the country in Paradip. IndianOil refineries process all major indigenous crude oil plus over more than 100 types of imported crude oil, from which it produces more than 70 types of petroleum products, ranging from distillates, such as LPG, Naphtha and Motor Spirit, ATF and HSD, to heavy ends such as furnace oil, Marpol FO and Bitumen of different grades. The diverse configuration with petrochemical integration of refineries allows IndianOil refineries to produce petrochemicals such as LAB , PTA, Polypropylene, MEG & Sulphuric Acid and speciality products like LOBS and Wax. As a continuous effort towards improvement of product pattern, product quality, improvement of energy efficiency as well as to meet the dynamic environmental emission norms and to improve profit margin, IndianOil refineries have adopted most modern technologies in line with the latest worldwide developments in the field of petroleum refining and petrochemicals production. The flexibility of processing capability allows IndianOil to vary both its crude oil inputs and petroleum product outputs to achieve the company’s desired product mix. IndianOil refineries are fully equipped to meet the current environmental norms in relation to product specifications in the country and are being constantly modernized and upgraded to be able to meet all future environment regulatory requirements. IndianOil refineries are now supplying BS VI grade fuels to the country. IndianOil refineries at Gujarat & Haldia are also one of the first refineries to produce and make available IMO 2020 compliant 0.5% Sulphur Marpol Grade Furnace Oil. Also all the IOC refineries are now producing and make available XP100 & STORM superior grade MS having 100 RON.


Indian Oil Corporation owns and operates the largest network of crude oil and petroleum product pipelines in India. The total network of pipelines is 19,744 km with a capacity of 124.4 million metric tonnes per annum (for crude and product pipeline) and 48.73 million metric standard cubic meter per day (for gas pipeline). In FY-2022-23 Pipelines Division has achieved a throughput of 53.4 million metric tonnes for crude pipeline, 41.7 million metric tonnes for product pipeline and 3,077 million metric standard cubic meters for gas pipeline . The company’s pipelines are well positioned to supply petroleum products from its refineries and India’s ports to high demand states all over India.


IndianOil accounts for about 42% petroleum products market share. The company reaches its products to every nook and corner of the country, directly to bulk customers and via a network of retail outlets and dealers/distributors to retail customers.

The company’s overall distribution network encompasses over 60 thousand customer touch points incorporating its own supply locations as well as retail outlets, consumer pumps, LPG distributors, etc., the substantial majority of which are governed by dealership agreements. Products are transported to the distribution points by pipeline, ocean tankers, rail tank wagons and road tank trucks.

Sl.No. Particulars IOC (Nos.)
1. Terminal/Depots 126
2. LPG Bottling Plants 99
3. AFS 129
4. Retail Outlets ( incl. Rural ROs-KSKs) 37,473
5. LPG Distributors 12,882
6. SKO/LDO Dealers 3,849
7. Consumer Pump 6,405
Total 60,963

Research And Development

IndianOil’s sprawling R&D Centre near the National Capital is one of Asia’s finest centre focused on downstream petroleum Research, Development and Deployment. Since inception in 1972, IndianOil R&D has been developing world-class technologies and innovative products in the areas of lubricants, grease, fuels, refining processes, petrochemicals, catalysts & additives, biotechnology, pipeline transportation, engine evaluation, tribiological & emission studies, etc. The Centre has developed & commercialized several refinery process technologies and catalysts especially suited to Indian conditions. The Centre’s research domains also include; Nanotechnology, green fuels such as biofuels, Hydrogen & Hydrogen-CNG, solar energy, energy storage devices, batteries and carbon capture & utilization. An impressive array of most advanced equipments is available to experienced researchers and scientists round-the-clock. Its campus has also been awarded with coveted IGBC Green Council Building Platinum certification.

Developing more than 7000 formulations over the years, it has successfully perfected the state-of-the-art lube formulation technology meeting latest national and international specifications with approvals from major original equipment manufacturers. IndianOil has 800 commercial grades of lubricants, under the brand name "SERVO", based on technology developed by its own R&D and is one among the six worldwide technology holders of marine oil technology. The vibrant and innovative research at the centre has led to many technological innovations, some of which have received prestigious national and international awards. INDMAX, OCTAMAX, AmyleMax®, indeDiesel®, INDICAT, INDEcoP2F, XtraFlo DRA etc., are a few of them. IndianOil R&D has also crossed the milestone of 1500+ patent filings in 2022-23.

To further expand its research & innovation footprint, IndianOil is setting up a new Technology Development & Deployment Centre (IOTDDC) which will transform the country’s energy landscape. Being built at an investment of nearly Rs. 3200 crore, the second R&D campus will house four Centres of Excellence (COE) covering Alternative & Renewable Energy, Nanotechnology, Synthetic Biology and Corrosion Research.

Business Development

Towards achieving the corporate vision to be ‘the Energy of India’ and becoming a more holistic energy solutions provider with a target of increasing its share in the Energy Basket from 9% presently to 12.5% by 2040, The group is implementing the strategies of the corporation. In ‘crafting a green future’, the business portfolio of sustainable and affordable energy solutions for tomorrow is being expanded, so also achieving operational Net Zero by 2046. In addition to vertical integration through investments in upstream business and petrochemicals along with diversification through growing presence in alternate energy such as natural gas, bio-energy and renewable energy, the focus is also on increasing international footprints of the Corporation.

  • Exploration and Production

    To enhance upstream integration, IndianOil has been pursuing exploration & production activities both within and outside the country, solely or in collaboration with consortium partners.

    IndianOil has built a sizeable portfolio of oil & gas assets, with participating interest in 18 domestic and 11 overseas blocks. These overseas blocks are located across nine (9) countries. Apart from 8 producing assets, 6 assets are under development, 4 assets have discovery, 1 asset is under appraisal and 10 assets are under exploration. IndianOil is an Operator in two domestic and one overseas block.

  • Petrochemicals

    IndianOil is the second largest player in the Indian Petrochemicals market. Its Petrochemicals product portfolio includes Polymers (LLDPE, HDPE & PP), Linear Alkyl Benzene (LAB), Purified Terephthalic Acid (PTA), Glycols (MEG, DEG, TEG) and Butadiene. IndianOil also manufactures Styrene Butadiene Rubber (SBR) in joint venture with Taiwan’s TSRC. The world-scale petrochemical plants are integrated with IndianOil’s Gujarat, Panipat and Paradip refineries and impart flexibility to plant operations. Plans are also afoot to double the company’s existing Petrochemicals capacity over next 4-5 years.

    IndianOil also operates two state-of-art Product Application & Development Centres (PADC), at its Panipat and Paradip locations to develop customer-oriented applications, conduct process optimizations and provide entrepreneurial support. PADCs develop new applications, formulations and import substituted grades that are in sync with market needs.

    As a responsible corporate, IndianOil launched ‘CYCLOPLAST’- a brand of recycled plastics, to achieve ‘Plastics Neutrality’ and as part of Green Initiatives launched sustainable Garments made from recycled PET bottles under the brand name “Unbottled”.

  • Gas

    IndianOil has been actively contributing to the government's thrust on increasing the share of natural gas in India's primary energy mix to 15% by 2030. Apart from booked regasification capacities across the country, IndianOil commissioned a 5 MMTPA LNG import terminal at Ennore, Tamil Nadu and is also developing cross country Natural Gas pipelines on standalone basis and through its JVCs. IndianOil has been actively involved in operating, implementing, and developing city gas distribution networks (CGD) across India in 26 geographical areas (GAs) on standalone basis and in 23 geographical areas (GAs) with its two Joint Venture companies. IndianOil is also engaged in LNG delivery through road tankers to consumers not connected by gas pipeline.

  • Alternate Energy & Sustainable Development (AE&SD)

    IndianOil’s Alternate Energy & Sustainable Development department has been at the forefront to make the company’s green energy portfolio rich and diverse. IndianOil’s renewable energy portfolio includes solar, wind with significant progress in the biofuel space. The AE&SD team is undertaking various projects and initiatives in Ethanol, Bio-Diesel, Compressed Bio Gas, (CBG), Organic Manure, and Waste to Energy. The group is also working towards setting up Sustainable Aviation Fuel (SAF) plant and other Biofuel projects, besides driving the Net Zero Agenda.

  • New Business Group

    IndianOil's global footprint too is growing rapidly. In addition to established businesses in Sri Lanka, Mauritius and UAE, IndianOil now have offices in Nepal, Myanmar, Russia & Bangladesh as well. IndianOil is leveraging its strength in downstream marketing to explore new opportunities and meaningful collaborations through these overseas ventures as well as inorganic expansions.

  • Explosive Group

    IndianOil is the pioneer and largest provider of Bulk Explosives and Blast-based Services in the country. A commitment to innovation and technology is driving differentiation in key mining sectors. With a truly pan country reach, presently, the business operates from 13 Bulk Explosives Plants catering to the demand of coal, iron ore and copper mines across the country.

As part of the activities, the scanning of Business environment, MoU performance and Capex spend of the corporation are also monitored by the Business Development (BD) Group.

(C) Functions & duties

Indian Oil Corporation Ltd. has been established to carry out the objectives specified in the Memorandum & Articles of Association of the Company. The main activities of IndianOil are refining, transporting and marketing of petroleum products


A major diversified, transnational, integrated energy company, with national leadership and a strong environment conscience, playing a national role in oil security & public distribution


To serve the national interests in oil and related sectors in accordance and consistent with Government policies.

To ensure maintenance of continuous and smooth supplies of petroleum products by way of crude oil refining, transportation and marketing activities and to provide appropriate assistance to consumers to conserve and use petroleum products efficiently.

To enhance the country’s self-sufficiency in crude oil refining and build expertise in laying of crude oil and petroleum product pipelines.

To further enhance marketing infrastructure and reseller network for providing assured service to customers throughout the country.

To create a strong research & development base in refinery processes, product formulations, pipeline transportation and alternative fuels with a view to minimising/eliminating imports and to have next generation products.

To optimise utilisation of refining capacity and maximise distillate yield and gross refining margin.

To maximise utilisation of the existing facilities for improving efficiency and increasing productivity.

To minimise fuel consumption and hydrocarbon loss in refineries and stock loss in marketing operations to effect energy conservation.

To earn a reasonable rate of return on investment.

To avail of all viable opportunities, both national and global, arising out of the Government of India’s policy of liberalisation and reforms.

To achieve higher growth through mergers, acquisitions, integration and diversification by harnessing new business opportunities in oil exploration & production, petrochemicals, natural gas and downstream opportunities overseas.

To inculcate strong ‘core values’ among the employees and continuously update skill sets for full exploitation of the new business opportunities.

To develop operational synergies with subsidiaries and joint ventures and continuously engage across the hydrocarbon value chain for the benefit of society at large.


To provide prompt, courteous and efficient service and quality products at competitive prices

Towards suppliers

To ensure prompt dealings with integrity, impartiality and courtesy and help promote ancillary industries.

Towards employees

To develop their capabilities and facilitate their advancement through appropriate training and career planning.

To have fair dealings with recognised representatives of employees in pursuance of healthy industrial relations practices and sound personnel policies.

Towards community

To develop techno-economically viable and environment-friendly products.

To maintain the highest standards in respect of safety, environment protection and occupational health at all production units.

Towards Defence Services

To maintain adequate supplies to Defence and other para-military services during normal as well as emergency situations.

Financial Objectives

To ensure adequate return on the capital employed and maintain a reasonable annual dividend on equity capital.

To ensure maximum economy in expenditure.

To manage and operate all facilities in an efficient manner so as to generate adequate internal resources to meet revenue cost and requirements for project investment, without budgetary support.

To develop long-term corporate plans to provide for adequate growth of the Corporation’s business.

To reduce the cost of production of petroleum products by means of systematic cost control measures and thereby sustain market leadership through cost-competitiveness.

To complete all planned projects within the scheduled time and approved cost.


Powers and Duties of Officers & Workmen

The powers & duties of the officers and workmen of the Company are derived mainly from job descriptions, manuals, terms and conditions of appointment and Delegation of Authorities enunciated by the Corporation. The officers & workmen of the Company are appointed for carrying out the business operations of the Company, which are in line with the objectives specified in the Memorandum of Association of the Company.

While discharging duties and responsibilities, officers & workmen of the Company are complying with the applicable provisions of statutes and rules and regulations framed thereunder.


Procedures followed in the Decision-Making Process, Including Channels of Supervision and Accountability.

The decisions making process of the Company follows the following Channel





Click here to view IndianOil's Organisation Chart

Overall management of the Company is vested with the Board of Directors of the Company. The Board of Directors is the highest decision-making body within the Company.

As per the provisions of the Companies Act, 2013 certain matters require the approval of the shareholders of the Company in General Meeting.

The Board of Directors is accountable to the shareholders of the Company, which is the ultimate authority of a Company. IndianOil being a Public Sector Enterprise (PSE), the Board of Directors of the Company is also accountable to Government of India.

The day-to-day management of the Company is entrusted on the Chairman and the Functional Directors and other Officers of the Company. The Board of Directors has delegated powers to the Chairman, Functional Directors, who have in turn delegated powers to the Executives of the Company through Delegation of Powers. The Chairman, Functional Directors and other officers exercise their decision-making powers as per this delegation of powers.

The Chairman, Functional Directors and other Executives are accountable to Board of Directors for proper discharge of their duties & responsibilities.

The powers, which are not delegated, are exercised by the Board of Directors subject to the restrictions and provisions of the Companies Act, 2013.


The Norms Set for Discharge of Functions

The company has its Article of Association and well defined procedure and guidelines in the form of delegation of powers, laid down policies and guidelines, manuals, compliance of provisions of various statutes , rules and regulations, guidelines of Department of Public Enterprises, guidelines of Chief Vigilance Commission , listing Agreement of Stock Exchanges and rules and regulations of SEBI for smooth operations of the Company.


The Rules, Regulations, Instructions, Manuals and Records held by the Company or under its control or used by its Employess for Discharge of Functions

The overall objectives and framework of rules and regulations of the Company is laid down in the Memorandum and Articles of Association of the Company. Each Department of the Company, while discharging its functions, is guided by manuals, policy and guidelines, which are periodically reviewed and updated. The conduct of the employees is regulated by the Employees’ (Conduct, Discipline and Appeal Rules) and Standing Orders. In addition, the Company follows the directives and guidelines issued by the Government of India on various matters. The operations of the Company is also guided by the Memorandum of Understanding entered into with the Government of India.


Statement of Categories of Documents that are held by the Company or under its control

The Company maintains various statutory documents, registers, books, licenses, Various finctional HR Manual, Accounting Manual, Corporate IT Policy, Material Management Manual, SAP Manual, Engineering Manual, Safety Manual, Health awareness & occupational Health Manual, Vigilance Manual, agreement etc. for the business operation of the Company, as required under various statutes, rules and regulation as well as Delegation of authorities for the smooth functioning of the Company.


Particulars of Arrangement for Consultation with the Members of the Public in relation to the Formulation of Policy or Implementation Thereof

IndianOil is a Commercial Organisation and policies formulated by it relate to its internal management and therefore, there is no requirement for consultation with the members of the Public prior to formulation of its internal policies. However, internal policies of the Company are formulated in compliance with the applicable provisions of the statutes, rules and regulations etc.

The members of the public, who are dealing with the Company in its business transaction have any complaints/ grievances, they can approach through e-mail or through the concerned officers for redressal as hosted in the web-site


Statement on the Board & Sub Committees of the Board and other Committees

The Management of the Company is vested with the Board of Directors. In terms of the Articles of Association of the Company, the Company can have minimum three Directors and maximum Twenty Two Directors. The Board comprises of Functional Directors, Govt. Nominee Directors and Independent Directors (which also include woman Director). The Board has constituted various committees with specific powers and distinct roles and responsibilities. The names of the Board of Directors can be accessed on the web-site

The meeting of the Board of Director and Committees of the Board are not accessible for public. Similarly the Minutes Books of the Board of Directors and Committees of the Board are not open for inspection by public.


Directory of Officers and Workmen

IndianOil’s Employee strength (as on 31st March, 2023) is 31095, out of which 18485 are in the officer cadre. Grade-wise number of officers and workmen are given below:

Grade Ref.(CO+BD) PL R&D Mktg.+IBP+ AOD Mktg. Total
706 27 0 27 760
797 36 3 34 870
826 40 2 1092 1960
1093 130 2 1693 2918
1725 123 5 561 2414
1409 173 0 314 1896
112 217 0 778 1107
7 64 0 236 307
6 130 0 242 378
Total 6681 940 12 4977 12610
I 50 17 5 43 115
H 113 39 13 148 313
G 251 70 20 391 732
F 425 126 25 705 1281
E 432 131 33 807 1403
D 854 167 76 929 2026
C 1386 457 76 1512 3431
B 1977 967 134 2265 5343
A1 349 120 45 552 1066
A 1267 244 20 1123 2654
A0 68 9 2 42 121
Total 7172 2347 449 8517 18485
Grand Total 13853 3287 461 13494 31095


Statement Of Monthly Remuneration Of Officers And Workmen Including The System Of Compensation

The remuneration of the Officers of the Company is governed by the guidelines of the Department of Public Enterprises, Government of India. The pay scales of officers are of Industrial DA pattern.

- Grade Typical Designation Pay Scale
Officers Ao Assistant Officer / Assistant Engineer Rs.40,000 – 1,40,000/-
Officers A Officer / Engineer Rs.50,000 – 1,60,000/-
Officers A1 Senior Officer/ Senior Engineer Rs.60,000 – 1,80,000/-
Officers B Assistant Manager Rs.70,000 – 2,00,000/-
Officers C Manager Rs.80,000 – 2,20,000/-
Officers D Senior Manager Rs.90,000 – 2,40,000/-
Officers E Chief Manager Rs.1,00,000 – 2,60,000/-
Officers F Dy. General Manager Rs.1,20,000 - 2,80,000/-
Officers G General Manager Rs.1,20,000 - 2,80,000/-
Officers H Chief General Manager Rs.1,20,000 - 2,80,000/-
Officers I Executive Director Rs.1,50,000 – 3,00,000/-
Officers Director (Schedule A) Director Rs.1,80,000 – 3,40,000/-
Officers Chairman (Schedule A) Chairman Rs.2,00,000 – 3,70,000/-

The remunerations of workmen are fixed through negotiations with Workmen’s Union subject to the overall guidelines of Department of Public Enterprises, Government of India. The Existing Pay Scales w.e.f. 01.01.2017 are provided below:

- Grades
(Refineries, Pipelines, R&D and AOD)
Pay Scale Grades (Marketing/IBP) Pay Scale
Workmen I 23000-78000 I 23000-78000
Workmen II 23500 - 85000 - -
Workmen III 24000-95000 II 24000-95000
Workmen IV 25000-105000 III 25000-105000
Workmen V 26500 - 116000 IV 26500-116000
Workmen VI 29000-132000 V 29000-132000
Workmen VII 32000-142000 - -
Workmen VIII 35000-157000 VI 35000-157000
Workmen IX 38000 - 167000 VII 38000-167000

Note: In addition to the above, Dearness Allowance, House Rent Allowance, Medical Reimbursement, Leave Travel Concession, Superannuation Benefits, etc. are provided as per the Company’s rules from time to time.


Budget Allocation and Expenditure

Details of capital expenditure are as under :

    BE RE Actual Total  
  Year Plan Non Plan Plan Non Plan Plan Non Plan BE RE Actual
Gross Basis 2018-19 19,748.00 3,114.00 22,728.00 2,854.00 25146.00 3,062.00  22862.00 25582.00 28208.00 Actual figure is upto August 08 ,2022
Net Basis 2019-20 22,078.00 3,006.00 21845.00 3051.00 26,270.00 5,151.00 25,084.00 24,895.00 31,421.00
Net Basis 2020-21 23,215.00 3,018.00 23,096.00 3,209.00 24,046.00 3,148.00 26,233.00 26,306.00 27,194.00
Net Basis 2021-22 24,118 4,429 24,974 4,373 25,126 3,558 28,547 29,347 28,684
Net Basis 2022-23 24,919 3,630 28,549

Details of revenue expenditure are as under :

  Original Budget Revised Budget Autal Original Budget
Year 2019-20 2019-20 2019-20 2020-21
Amt. In crores 25,469 24,378 21,376 25,749

Note: the above includes Exchange Gain/Loss, MTM etc.


Manner of Execution of Subsidy Programmes, including the amounts allocated and the details of Beneficiaries of such programmes

Indian Oil Corporation Ltd. does not have any subsidy schemes / programmes for public.

However, IndianOil earmarks substantial funds for donations, contributions and community development activities besides contribution to the Prime Minister’s Relief Fund from time to time on the happening of any calamity. IndianOil also provides scholarships for meritorious students from economically weaker sections of society for pursuing professional and technical courses in various disciplines.


Particulars of Recipients of Concessions, Permits or Authorisations granted by it

IndianOil does not grant any concession, permits or authorisation.


Details of information available or held in Electronic Form

The information relating to Company Profile / Business, Products, Services, Financial Performance, Shareholding Pattern etc. is available at the Company’s website at


Procedure For Seeking Information From Indianoil

Interested people can visit the website for desired information. If the required information is not available on the website they can send email to CPIO at email id ABRAHAMP[at]indianoil[dot]in seeking the required information as per RTI Act, 2005. If the required information is available same shall be provided within prescribed time as per act.

Any citizen of India who desires to obtain any information under the Right to Information Act, 2005 (Act) may make a request preferably in the application format in writing or through electronic means to the Public Information Officer/Assistant Public Information Officer.


In accordance to directive given in the Gazette notification issued by Deptt. of Personnel & Training, Ministry of Personnel, Public Grievances and Pension, Govt. of India, vide no. 34012/8(s)/2005-Estt.(B) dated 16.09.2005, the application for obtaining Information under sub-section (1) of section 6 must be accompanied by prescribed application fee drawn in favour of account officer, payable at the local office where the application has been submitted. At present the application fee, which is subject to change from time to time, is as under:-

Application fee : Rs 10/-

Mode of payment : By cash against proper receipt or by demand draft/banker’s cheque/ Indian Postal Order

Persons who belong to BPL category are not required to pay any fee provided necessary documents are produced in support of their claim.


In case it is decided to provide the information, the Requester shall be informed of the additional fees, if any, (as per Section 7(3) of RTI Act, 2005) required to be deposited by information seeker for the information sought and information shall be furnished after the receipt of the fee by the IOCL, as per the Act.

In accordance with directives given in the above mentioned Gazette notification dated 16/09/2005, for providing the information under sub-section 7, of the Act an additional fee shall be charged. At present, the applicable rates, which are subject to change from time to time, are given as under:-

a.For each page (in A-4 or A-3 size paper) Rs. 2/- per page
b.For a copy in larger size paper Actual charge or cost price
c.For samples or models Actual cost or price
d.For inspection of records No fee for the first hour; and a fee of Rs. 5/-
for each hour (or fraction thereof) thereafter

Further, for providing the information under sub-section (5) of section of the Act, the fee shall be charged at the following rates:-

A.For information provided in diskette or floppy Rs. 50/- per diskette or floppy
B.For information provided in printed form At the price fixed for such publication or
Rs. 2/- per page of photocopy for extracts from
the publication

The mode of payment of above mentioned additional fees shall be the same as application fee.


Names, Designation and other Particulars of Central Public Information Offficers

In terms of Section 5 (1) of the Right to Information Act, 2005, the Company has designated various officials as Information Officers and Appellate authorities. The list of such officials is available on


Training given to APIOs/CPIOs in 2023-2024

Sl.No. Location Date
1. Karnataka State Office 06.03.2024
2. Gujarat Refinery 19.10.2023
3. Guwahati Refinery 29.02.2024
4. Refineries Headquarters 01.12.2023
5. Lucknow 15.09.2023
6. WRPL Rajkot 11.08.2023
7. Barauni Refinery 22.10.2022
8. Refineries Headquarters & Barauni Refinery 16.09.2022 to 19.09.2022
9. MKHO 06.09.2022
10. Rajasthan State Office 21.10.2021 & 13.04.2022
11. IOAOD SO 14.05.2022
12. Marketing Head Office 17.05.2022
13. Guwahati Refinery 22.06.2021
14. Gujarat Refinery 16.03.2022
15. Refineries Headquarters, New Delhi 09.12.2021
16. Mathura Refinery 29.09.2020
17. Mathura Refinery 30.10.2020
18. Refineries Headquarters, New Delhi (conducted by IIPM) 03.03.2021
19. R&D Centre 06.10.2020
20. Corporate Office, New Delhi 18.05.2020
21. Corporate Office, New Delhi 04.08.2020
22. Corporate Office, New Delhi 06.10.2020
23. Corporate Office, New Delhi 15.01.2021
24. SERPL Bhubaneswar 27.04.2020
25. SERPL Bhubaneswar 10.03.2021
26. R&D, Faridabad - Webinar 06.10.2020