IndianOil achieves 100% RO automation in Lucknow
New Delhi   04-Mar-2015

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Mr. U.P. Singh, GM, UPSO-I inaugurating the Electronic LED
TV display of automation screen in the presence of officials.

All IndianOil Retail Outlets in Lucknow City have been fully automated. Currently Lucknow DO is running an intensive campaign for promoting Customer Awareness, wherein at almost 400 ROs customers are being informed about the quality, quantity checks and customer service facilities available at IndianOil Retail Outlets and being invited to perform quality and quantity checks. Further, benefits of RO automation are also being shared with the customers. In a programme organised at IndianOil Retail Outlet M/s Fuel One Filling Centre, Lucknow recently, Mr. U. P. Singh, GM, UPSO-I graced as Chief Guest. Mr. P. P. Bora, DGM(RS),UPSO-I,Mr. Surendra Kumar, CM(RS),UPSO-I, Mr. S. K. Sinha, CDRSM, Lucknow DO, Mr. Krishna Kumar, SM (Engg), LKO DO, Mr. Abhishek Bhatnagar, Manager (RS), Lucknow DO, Mr. A. K. Shahi, DM (RS), Lucknow-I SA also participated in programme with other officials and dealers.

In order to drive home the message of fully automated Lucknow City, Mr. U.P. Singh inaugurated the Electronic LED TV display of automation screen. The display of automation screen at the forecourt enabled customers to see the live real time display of refuelling activity as being captured in automation. This shall help in bringing customers one step closer to the automation interface available at the Retail Outlets and shall definitely go a long way in building customer confidence.

Under the 'Check & Win' programme, all the dealers of Lucknow are participating wholeheartedly to promote customer awareness and boost their confidence.

Apart from the Q & Q measures in place, customers were also made aware of availability of services like clean and sanitized toilet, free air facility for vehicles and drinking water.