IndianOil to deploy unique digital asst.app for field force
New Delhi   03-Jan-2017



In support of the Digital India initiative, Indian Oil Corporation Ltd. had deployed a new technology initiative, a ChatBot, at the recently concluded PETROTECH-2016, the 12th International Oil & Gas Conference and Exhibition at Delhi held under the aegis of the Ministry of Petroleum & Natural Gas.

ChatBot is an intelligent conversation tool between humans and machines, where people can ask questions in their language and the bot, using its natural language capabilities and artificial intelligence technology. It also understands the context and replies to the query by fetching relevant information from the database at the back-end. The initiative was taken in partnership with MS Microsoft.

In view of the huge success of ChatBot, IndianOil is planning to deploy this technology for its internal stakeholders with an aim to assess its usefulness to the field force in their day-to-day working.The ChatBot was deployed to serve as a digital assistant to the delegates, providing them with all the information on conference sessions, exhibition, speakers, special events, facilities and other useful information digitally on their mobile phones or on the event website.

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