New scheme for LPG supply in city
Jaipur   02-Oct-2010

LPG users in Jaipur and Jodhpur have a reason to be happy. An exclusive customer service initiative, 'Preferred time LPG delivery' will be launched for Indane customers in the two cities from October 4.

Preferred time LPG delivery offers customers the convenience of choosing the time as well as indicating a day of the week for delivery of refills at their residence.

This special service will be available to the customers at additional delivery charges ranging from Rs 25 to Rs 50, depending on the time band of the preferred delivery time.

There are three options available in the scheme for scheduling: Under the preferred time option, the customer can choose only the time of delivery which means the refill will be delivered during the desired time band on any given day from Monday through Friday. If the customer misses the delivery on the scheduled day of delivery, it will be made during the same time band on the next day.

The next option is a customer can indicate not only the time of delivery but also the day of the week on which refill is to be delivered. e.g LPG refill can be requisitioned for delivery on Wednesdays during the preferred-time band of 6 pm to 8 pm. The third option gives the customers the choice of receiving the cylinders refills anytime between 8 am and 6 pm on weekends — Saturday or Sunday.

The service will at present be accessible to all the Indane customers of IndianOil (IOC) at Jaipur and Jodhpur. Steadily, it will be extended to other smaller towns with a population of around 10 lakh. Customer who would like to avail this facility must register through a stipulated format available with the Indane distributors or by logging into the website of IndianOil at www.indane.co.in.