Steps to be followed for lodging Vigilance complaint online

A complainant needs to be a registered user in the system for which name & mobile number of a complainant is a must. It is a one-time exercise. “Register Now” is to be clicked for registration process in “Complainant Login” page.
Verification of OTP received on mobile number chosen above is must for registration as well as for lodging a complaint.
For Complainant Login, enter Mobile number as Username and click on Continue.
Complainant can write the complaint in the system itself and / or if required, he can attach scanned copy of his complaint.
Depending on the area selected by the complainant in the complaint, complaint gets automatically assigned to a concerned Vigilance coordinator.
An auto-generated mail is sent to the respective Vigilance coordinator along with complaint details including attachment if any.
A message is also sent to the registered mobile number of the complainant informing him the successful registration of his complaint along with complaint number.
When further action is taken on the Vigilance complaint, an SMS is sent to the registered mobile number of the complainant.
Complainant can view the status of his complaint online from the system itself.